Terms of Service

1. Agreement

These Terms of Service govern your access to and use of QuoteFlow (the "Service"). By creating an account or using the Service you agree to these terms. If you are agreeing on behalf of a company, you confirm you have authority to bind that company.

2. Accounts

You are responsible for the accuracy of the information in your account, for keeping your credentials confidential, and for all activity that happens under your login. Notify us promptly if you believe your account has been accessed without authorization.

3. Subscriptions and billing

Paid plans are billed in advance on a recurring basis through our payment processor. Plans renew automatically until cancelled. Cancelling stops future renewals; access continues through the end of the paid period. Fees already paid are non-refundable except where required by law.

We may change plan pricing with reasonable notice before the change applies to your next renewal.

4. Your content and your customers

You own the quotes, invoices, photos, drawings, customer records, and other content you put into the Service. You grant us a limited license to host, process, and transmit that content solely to operate the Service for you.

You are responsible for having the right to upload the content you submit and for how you communicate with your own customers through the Service, including compliance with contracting, licensing, tax, and consumer-protection rules in your jurisdiction.

5. Estimates, take-offs, and AI output

The Service includes automated tools that read drawings, suggest fixture counts, and estimate material and labor costs. These outputs are aids, not professional advice, and may contain errors. You are responsible for reviewing and approving every estimate, permit figure, and invoice before sending it to a customer.

6. Acceptable use

Do not use the Service to break the law, infringe someone else's rights, send unsolicited bulk messages, upload malicious code, probe or bypass our security controls, or resell the Service without our written permission.

7. Third-party services

The Service integrates with third parties such as payment processing and email delivery. Your use of those integrations is also subject to the third party's own terms, and we are not responsible for their acts or omissions.

8. Availability and changes

We work to keep the Service available, but it is provided on an as-is basis without warranties of any kind. We may modify, add, or remove features over time. We will not remove a material feature from a paid plan without notice.

9. Limitation of liability

To the maximum extent permitted by law, we are not liable for indirect, incidental, special, or consequential damages, or for lost profits or lost data. Our total liability for any claim relating to the Service is limited to the amounts you paid us in the twelve months before the claim.

10. Termination

You may stop using the Service and close your account at any time. We may suspend or terminate an account that violates these terms or that creates risk for other users. On termination you may export your data for a reasonable period before it is deleted.

11. Changes to these terms

We may update these terms. Material changes will be posted here with a new effective date, and continued use after the change means you accept the updated terms.

12. Contact

Questions about these terms can be sent to the contact address listed on our website.